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FAQs

Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Care here.

Returns

Learn more about returns when you explore our Returns page.

Shipping &
Order Status

Alternative Dixie ships to the Continental US and Hawaii, Alaska. Learn more about our shipping and return here.

Shopping with us?

What do I do if an item is out of stock?

  • We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:

    • Select your Size 

    • Select Email When Available

    • Enter your Email Address or Phone Number

    • Click "Notify Me When Available”

Do you have a physical store?

  • Currently, no we do not. We are fully online. However, we often do pop-ups and markets! Follow us on social media to stay up to date on where we will be.

Payment Methods

What payment options do you accept?

  • We accept the following tenders: Visa, Mastercard, American Express, Discover, and PayPal.

Gift Cards

Do you have gift cards?

  • Of course, we do! Shop our Alternative Dixie E-gift Card options here. The purchaser will receive an email with the E-Gift card code to forward to the intended recipient.

  • Alternative Dixie E-gift Cards are non-refundable and do not expire.  

  • Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.

How Can I Use A Alternative Dixie E-gift Card Or Promo Code?
  • When you start the checkout process click the button that says add a discount code or a gift card.  

  • Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.

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